Evaluation of Public Programs

Public programs are periodically subject to objective evaluations by consultants, who are contracted to perform cost/benefit analyses, examination of outcomes and other performance measures, and assessment of service delivery options.  A variety of research methods and tools can be used in these types of evaluations, including demographic and GIS analysis, scientific survey research, key informants and focus group research, funding and resource allocation modeling, and review of current practices.

A comprehensive understanding of public policy development and public administration is fundamental for any consultant who practices in the field of public program evaluation. Ideally, consultants with expertise in evaluation methodology should be involved very early in the development of a program to help define the measures to be used in subsequent evaluations.


Area Agency on Aging, Region One – Wage and retirement benefits comparison study, 2008.

Maricopa County, AZ – Funding, activity, and future projections study of Community Services Areas, 2008.

Maricopa County, AZ – Preparation of Head Start Community Assessment Document, 2007.

Arizona Fire Districts Association – Development of GIS-based budget, revenue and activity information system, 2005, with annual updates.

Maricopa County, AZ – Analysis and recommendations for changes to allocation formulae used to distribute funding to Community Action Program agencies, 2003.

Arizona Community Action Association – Statewide examination of the effects of welfare reform on the economies of local communities (all Arizona counties and 51 cities and towns), 1999.  

City of Phoenix, AZ – Examination of workplace outcomes for Phoenix residents trained under the City’s Job Training Partnership Act programs; evaluation of City’s program and policy options in preparing for increased demand resulting from federal and state welfare reform sanctions, 1998. 

Espiritu Community Development Corporation, Phoenix AZ – Analysis of wage rates in education in Arizona; calculation of “trial” salary schedules; analysis and recommendations on cost-of-living-adjustment and performance bonus methods for Charter school system, 1997.

City of Phoenix, AZ – Express Bus Ridership Study:  Focus group research and tabulation of on-board survey questionnaires; GIS mapping analysis of demand on certain routes, 1996.

Arizona Department of Commerce, Enterprise Zone Administration – Analysis of poverty and unemployment data to test designation eligibility approaches, 1996.

Maricopa County, AZ – Evaluation of County’s administration of Community Action Programs; analysis and recommendation of alternative funding allocation formula, 1995.

Arizona House of Representatives – Analysis of a legislative districts plan submitted by a statewide Hispanic advocacy group, 1993.

Governor’s Constituent Services Office – Consultation on adequacy of proposed correspondence management software and procedures, 1989.